Decagon valuation, funding and investors
Decagon works in conversational AI platform development, based in San Francisco, United States. Founded in 2023, it has about 586 employees.
- Last round
- Series D · $250M · Jan 2026
- Valuation at last round
- $4.50B
- Headcount
- 586 · growing
- Grade
- B
- Founded
- 2023
Decagon valuation today
VCMC values Decagon at $6.4B today, with a range of $3.9B to $8.3B and a grade of B. The valuation starts from its last funding round, a Series D round in Jan 2026.
Valuation by date (51 rows)
Each point is what the model would have shown on that date, using only what was known then; before its first round, a company is valued as a startup because it later raised.
| Date | Valuation | Range | Predicted in 1 yr | Phase | Headcount | Trend | Grade | Winding-down probability |
|---|---|---|---|---|---|---|---|---|
| 1 Jan 2023 | $20.4M | $7.43M – $56.1M | $22.3M (+9%) | before first round | – | unknown | D | 0% |
| 1 Feb 2023 | $20.6M | $7.49M – $56.5M | $22.5M (+9%) | before first round | – | unknown | D | 0% |
| 1 Mar 2023 | $20.7M | $7.54M – $56.9M | $22.6M (+9%) | before first round | – | unknown | D | 0% |
| 1 Apr 2023 | $20.9M | $7.60M – $57.3M | $22.8M (+9%) | before first round | – | unknown | D | 0% |
| 1 May 2023 | $21.0M | $7.65M – $57.7M | $23.0M (+9%) | before first round | – | unknown | D | 0% |
| 1 Jun 2023 | $21.2M | $7.71M – $58.2M | $23.1M (+9%) | before first round | – | unknown | D | 0% |
| 1 Jul 2023 | $21.3M | $7.77M – $58.6M | $23.3M (+9%) | before first round | – | unknown | D | 0% |
| 1 Aug 2023 | $21.5M | $7.82M – $59.0M | $23.3M (+8%) | before first round | – | unknown | D | 0% |
| 1 Sep 2023 | $21.7M | $7.88M – $59.5M | $23.3M (+8%) | before first round | – | unknown | D | 0% |
| 1 Oct 2023 | $21.8M | $7.94M – $59.9M | $23.3M (+7%) | before first round | – | unknown | D | 0% |
| 1 Nov 2023 | $22.0M | $8.00M – $60.4M | $23.3M (+6%) | before first round | – | unknown | D | 0% |
| 1 Dec 2023 | $22.1M | $8.06M – $60.8M | $23.3M (+5%) | before first round | – | unknown | D | 0% |
| 1 Jan 2024 | $22.3M | $8.12M – $61.3M | $23.3M (+5%) | before first round | – | unknown | D | 0% |
| 1 Feb 2024 | $22.5M | $8.18M – $61.7M | $23.3M (+4%) | before first round | – | unknown | D | 0% |
| 1 Mar 2024 | $31.3M | $11.4M – $86.0M | $32.2M (+3%) | before first round | 120 | unknown | D | 0% |
| 1 Apr 2024 | $31.5M | $11.5M – $86.6M | $32.2M (+2%) | before first round | 120 | unknown | D | 0% |
| 1 May 2024 | $31.8M | $11.6M – $87.2M | $32.2M (+1%) | before first round | 120 | unknown | D | 0% |
| 1 Jun 2024 | $32.0M | $11.6M – $87.9M | $32.2M (+1%) | before first round | 120 | unknown | D | 0% |
| 19 Jun 2024 | $167M | $110M – $457M | $300M (+80%) | after a round | 120 | unknown | C | 0% |
| 1 Jul 2024 | $170M | $110M – $457M | $300M (+76%) | after a round | 120 | unknown | C | 0% |
| 1 Aug 2024 | $167M | $110M – $258M | $162M (-3%) | after a round | 15 | shrinking | B | 97% |
| 1 Sep 2024 | $167M | $110M – $258M | $156M (-7%) | after a round | 15 | shrinking | B | 97% |
| 1 Oct 2024 | $168M | $110M – $258M | $151M (-10%) | after a round | 15 | shrinking | B | 97% |
| 16 Oct 2024 | $650M | $565M – $757M | $657M (+1%) | after a round | 15 | shrinking | A | 97% |
| 1 Nov 2024 | $650M | $565M – $757M | $646M (-1%) | after a round | 27 | shrinking | A | 97% |
| 1 Dec 2024 | $651M | $565M – $757M | $625M (-4%) | after a round | 27 | shrinking | A | 97% |
| 1 Jan 2025 | $652M | $565M – $757M | $604M (-7%) | after a round | 27 | shrinking | A | 97% |
| 1 Feb 2025 | $652M | $565M – $757M | $584M (-11%) | after a round | 27 | shrinking | A | 97% |
| 1 Mar 2025 | $653M | $565M – $757M | $566M (-13%) | after a round | 27 | shrinking | A | 97% |
| 1 Apr 2025 | $654M | $565M – $757M | $547M (-16%) | after a round | 27 | shrinking | A | 97% |
| 1 May 2025 | $654M | $565M – $757M | $529M (-19%) | after a round | 27 | shrinking | A | 97% |
| 1 Jun 2025 | $655M | $565M – $757M | $511M (-22%) | after a round | 27 | shrinking | A | 97% |
| 23 Jun 2025 | $1.5B | $1.3B – $1.7B | $1.5B (+1%) | after a round | 27 | shrinking | A | 97% |
| 1 Jul 2025 | $1.5B | $1.3B – $1.7B | $1.5B (0%) | after a round | 27 | shrinking | A | 97% |
| 1 Aug 2025 | $1.5B | $1.3B – $1.8B | $1.5B (0%) | after a round | 132 | flat | A | 89% |
| 1 Sep 2025 | $1.5B | $1.3B – $1.8B | $1.5B (0%) | after a round | 132 | flat | A | 82% |
| 1 Oct 2025 | $1.5B | $1.3B – $1.9B | $1.6B (+2%) | after a round | 190 | growing | A | 76% |
| 1 Nov 2025 | $1.6B | $1.3B – $1.9B | $1.6B (+4%) | after a round | 220 | growing | A | 70% |
| 1 Dec 2025 | $1.6B | $1.3B – $2.0B | $1.6B (+3%) | after a round | 220 | growing | A | 64% |
| 1 Jan 2026 | $1.6B | $1.3B – $2.0B | $1.7B (+3%) | after a round | 220 | growing | A | 59% |
| 28 Jan 2026 | $4.5B | $3.9B – $6.7B | $5.8B (+30%) | after a round | 220 | growing | A | 0% |
| 1 Feb 2026 | $4.5B | $3.9B – $6.7B | $5.8B (+30%) | after a round | 220 | growing | A | 0% |
| 1 Mar 2026 | $4.6B | $3.9B – $6.7B | $5.8B (+27%) | after a round | 220 | growing | A | 0% |
| 1 Apr 2026 | $4.7B | $3.9B – $6.7B | $5.8B (+24%) | after a round | 220 | growing | A | 0% |
| 1 May 2026 | $5.0B | $3.9B – $7.8B | $6.7B (+35%) | after a round | 419 | growing | B | 0% |
| 1 Jun 2026 | $5.2B | $3.9B – $7.8B | $6.7B (+30%) | after a round | 419 | growing | B | 0% |
| 1 Jul 2026 | $5.4B | $3.9B – $7.9B | $6.9B (+28%) | after a round | 469 | growing | B | 0% |
| 1 Aug 2026 | $5.6B | $3.9B – $7.9B | $6.9B (+23%) | after a round | 469 | growing | B | 0% |
| 1 Sep 2026 | $5.8B | $3.9B – $7.9B | $6.9B (+19%) | after a round | 469 | growing | B | 0% |
| 1 Oct 2026 | $6.2B | $3.9B – $8.3B | $7.3B (+17%) | after a round | 586 | growing | B | 0% |
| 24 Oct 2026 | $6.4B | $3.9B – $8.3B | $7.3B (+13%) | after a round | 586 | growing | B | 0% |
Key facts about Decagon
- Founded
- 2023
- Headquarters
- San Francisco, United States
- Employees
- about 586 +208% in a year
- Total raised
- $476M
- Funding rounds
- 4
- Last round
- Series D Jan 2026
Decagon funding history
Decagon has 4 funding rounds on record, from Jun 2024 to Jan 2026, $476M in total. The latest disclosed valuation is $4.50B post-money (Series D, Jan 2026).
Series D 27 Jan 2026
Led by Coatue, Index Ventures; with Chemistry, Definition Capital, Starwood Capital, Andreessen Horowitz, A*, Accel, Avra, Bain Capital Ventures, Elad Gil, Forerunner, Ribbit, T. Capital.
Sources: decagon.ai, mobihealthnews.com, businesswire.com
$250M
$4.50B post-money
Series C 22 Jun 2025
Led by Accel, Andreessen Horowitz; with A*, Bain Capital Ventures, BOND, Avra, Forerunner, Ribbit.
Sources: decagon.ai, businesswire.com
$131M
$1.50B post-money
Series B 15 Oct 2024
Led by Bain Capital Ventures; with A*, Accel, BOND, ACME Capital, Ribbit, Forerunner, Avra, Elad Gil.
Sources: cooley.com, decagon.ai
$65M
$650M post-money
$30M
Decagon investors
16 investors have backed Decagon; Accel, Bain Capital Ventures and Andreessen Horowitz and 2 more led at least one round.
- Accel lead, 4 rounds
- Bain Capital Ventures lead, 3 rounds
- Andreessen Horowitz lead, 2 rounds
- Coatue lead
- Index Ventures lead
- Avra 3 rounds
- Ribbit 3 rounds
- BOND 2 rounds
- Elad Gil 2 rounds
- Definition Capital
What Decagon does
Decagon works in software development services, with 14 recorded offerings and customers in customer experience and enterprise software.
Decagon AI, Inc. is an American technology company engaged in developing AI-powered platforms and tools for customer experience management. The company provides AI agents and related solutions for voice, chat, email, and SMS channels, supporting businesses in delivering personalized and proactive customer interactions. Decagon also offers AI-driven knowledge, insights, and reporting, as well as tools for testing, quality assurance, and optimization. Its platform is designed to be scalable and adaptable, serving enterprises across various industries.
Description from Veridion's company data.
Products and services
- Conversational AI Platform Development
- AI Agent Personalization and Deployment
- Multichannel Customer Engagement Solutions
- AI-Powered Knowledge and Insights Services
- AI-Driven Reporting and Analytics Services
- Customer Experience Optimization Tools Development
- QA and Testing Tools Development
- Multilingual AI Communication Services
- Natural Language Processing Integration
- Machine Learning Model Development
- Customer Experience Scalability Solutions
- Industry-Specific AI Platform Customization
- Customer Experience Research and Development
- Customer Experience Consulting Services
Markets
- Customer Experience
- Enterprise Software
Technology
- AI Agents for Personalized Customer Service
- Natural Language Processing
- Machine Learning for Customer Service
- AI-Powered Knowledge and Insights
- AI-Powered Reporting
Business model
- Business-to-Business
- Software-as-a-Service
- Enterprise
Industry codes (NAICS)
- 513210 Software Publishers 100% match
Questions about Decagon
What is Decagon worth?
Valuation $6.4B (range $3.9B to $8.3B), as of 24 Oct 2026. The last disclosed valuation was $4.50B (Series D, Jan 2026).
Has Decagon raised money?
Decagon has 4 funding rounds on record, from Jun 2024 to Jan 2026, $476M in total. The latest disclosed valuation is $4.50B post-money (Series D, Jan 2026).
Who has invested in Decagon?
Accel, Bain Capital Ventures, Andreessen Horowitz, Coatue, Index Ventures and A*, and 10 more. Lead investors include Accel, Bain Capital Ventures, Andreessen Horowitz and Coatue.
How many people work at Decagon?
About 586, up 208% over the last year. Headcount grew from 120 in Mar 2024 to 586 in Sep 2026.
What does Decagon do?
Decagon works in software development services, with 14 recorded offerings and customers in customer experience and enterprise software. Its main offerings are conversational AI platform development, AI agent personalization and deployment and multichannel customer engagement solutions.
When was Decagon founded, and where is it based?
Decagon was founded in 2023 and is based in San Francisco, United States. It has about 586 employees, up 208% over the last year.