Talkdesk valuation, funding and investors
Talkdesk works in customer experience automation platform development, based in Covina, United States. Founded in 2015, it has about 1,400 employees.
- Last round
- Series D · $230M · Aug 2021
- Valuation at last round
- $10.00B
- Headcount
- 1,395 · flat
- Grade
- D
- Founded
- 2015
Talkdesk valuation today
VCMC values Talkdesk at $7.9B today, with a range of $741M to $13.8B and a grade of D. The valuation starts from its last funding round, a Series D round in Aug 2021.
Valuation by date (160 rows)
Each point is what the model would have shown on that date, using only what was known then; before its first round, a company is valued as a startup because it later raised.
| Date | Valuation | Range | Predicted in 1 yr | Phase | Headcount | Trend | Grade | Winding-down probability |
|---|---|---|---|---|---|---|---|---|
| 1 Jan 2014 | $4.93M | $1.79M – $13.5M | $5.17M (+5%) | before first round | – | unknown | D | 0% |
| 1 Feb 2014 | $4.95M | $1.80M – $13.6M | $5.19M (+5%) | before first round | – | unknown | D | 0% |
| 1 Mar 2014 | $4.97M | $1.81M – $13.6M | $5.21M (+5%) | before first round | – | unknown | D | 0% |
| 1 Apr 2014 | $4.99M | $1.82M – $13.7M | $5.23M (+5%) | before first round | – | unknown | D | 0% |
| 1 May 2014 | $5.01M | $1.82M – $13.8M | $5.25M (+5%) | before first round | – | unknown | D | 0% |
| 1 Jun 2014 | $5.03M | $1.83M – $13.8M | $5.27M (+5%) | before first round | – | unknown | D | 0% |
| 1 Jul 2014 | $5.05M | $1.84M – $13.9M | $5.29M (+5%) | before first round | – | unknown | D | 0% |
| 1 Aug 2014 | $5.07M | $1.84M – $13.9M | $5.31M (+5%) | before first round | – | unknown | D | 0% |
| 1 Sep 2014 | $12.6M | $8.28M – $38.4M | $25.2M (+100%) | after a round | – | unknown | C | 0% |
| 2 Sep 2014 | $12.6M | $8.28M – $38.4M | $25.2M (+100%) | after a round | – | unknown | C | 0% |
| 1 Oct 2014 | $13.3M | $8.28M – $38.4M | $25.2M (+89%) | after a round | – | unknown | C | 0% |
| 1 Nov 2014 | $14.1M | $8.28M – $38.4M | $25.2M (+78%) | after a round | – | unknown | C | 0% |
| 1 Dec 2014 | $15.0M | $8.28M – $38.4M | $25.2M (+68%) | after a round | – | unknown | C | 0% |
| 1 Jan 2015 | $15.9M | $8.28M – $38.4M | $25.2M (+59%) | after a round | – | unknown | C | 0% |
| 1 Feb 2015 | $16.8M | $8.28M – $38.4M | $25.2M (+50%) | after a round | – | unknown | C | 0% |
| 1 Mar 2015 | $17.8M | $8.28M – $38.4M | $25.2M (+42%) | after a round | – | unknown | C | 0% |
| 1 Apr 2015 | $18.8M | $8.28M – $38.4M | $25.2M (+34%) | after a round | – | unknown | C | 0% |
| 1 May 2015 | $19.9M | $8.28M – $38.4M | $25.2M (+26%) | after a round | – | unknown | C | 0% |
| 1 Jun 2015 | $21.2M | $8.28M – $38.4M | $25.2M (+19%) | after a round | – | unknown | C | 0% |
| 10 Jun 2015 | $155M | $135M – $321M | $279M (+80%) | after a round | – | unknown | B | 0% |
| 1 Jul 2015 | $161M | $135M – $321M | $279M (+74%) | after a round | – | unknown | B | 0% |
| 1 Aug 2015 | $169M | $135M – $321M | $279M (+65%) | after a round | – | unknown | B | 0% |
| 1 Sep 2015 | $177M | $135M – $321M | $279M (+57%) | after a round | – | unknown | B | 0% |
| 1 Oct 2015 | $186M | $135M – $321M | $279M (+50%) | after a round | – | unknown | B | 0% |
| 1 Nov 2015 | $196M | $135M – $321M | $279M (+43%) | after a round | – | unknown | B | 0% |
| 1 Dec 2015 | $205M | $135M – $321M | $279M (+36%) | after a round | – | unknown | B | 0% |
| 1 Jan 2016 | $216M | $135M – $321M | $279M (+29%) | after a round | – | unknown | B | 0% |
| 1 Feb 2016 | $227M | $135M – $321M | $279M (+23%) | after a round | – | unknown | B | 0% |
| 1 Mar 2016 | $238M | $135M – $321M | $279M (+17%) | after a round | – | unknown | B | 0% |
| 1 Apr 2016 | $250M | $135M – $321M | $279M (+12%) | after a round | – | unknown | B | 0% |
| 1 May 2016 | $262M | $135M – $321M | $279M (+6%) | after a round | – | unknown | B | 0% |
| 1 Jun 2016 | $276M | $135M – $321M | $279M (+1%) | after a round | – | unknown | B | 0% |
| 1 Jul 2016 | $279M | $130M – $321M | $279M (0%) | after a round | – | unknown | B | 0% |
| 1 Aug 2016 | $279M | $123M – $321M | $279M (0%) | after a round | – | unknown | B | 0% |
| 1 Sep 2016 | $279M | $117M – $321M | $279M (0%) | after a round | – | unknown | B | 0% |
| 1 Oct 2016 | $279M | $112M – $321M | $279M (0%) | after a round | – | unknown | B | 0% |
| 1 Nov 2016 | $279M | $106M – $321M | $279M (0%) | after a round | – | unknown | B | 0% |
| 1 Dec 2016 | $279M | $101M – $321M | $279M (0%) | after a round | – | unknown | B | 0% |
| 1 Jan 2017 | $279M | $95.9M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Feb 2017 | $279M | $91.2M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Mar 2017 | $279M | $87.1M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Apr 2017 | $279M | $82.8M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 May 2017 | $279M | $78.8M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Jun 2017 | $279M | $74.9M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Jul 2017 | $279M | $71.3M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Aug 2017 | $279M | $67.7M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Sep 2017 | $279M | $64.4M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Oct 2017 | $279M | $61.3M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Nov 2017 | $279M | $58.2M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Dec 2017 | $279M | $55.4M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Jan 2018 | $279M | $52.7M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Feb 2018 | $279M | $50.1M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Mar 2018 | $279M | $47.8M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 Apr 2018 | $279M | $45.4M – $321M | $279M (0%) | after a round | – | unknown | C | 0% |
| 1 May 2018 | $279M | $43.3M – $321M | $279M (0%) | after a round | – | unknown | D | 0% |
| 1 Jun 2018 | $279M | $41.1M – $321M | $279M (0%) | after a round | – | unknown | D | 0% |
| 1 Jul 2018 | $279M | $39.1M – $321M | $279M (0%) | after a round | – | unknown | D | 0% |
| 1 Aug 2018 | $279M | $37.2M – $321M | $279M (0%) | after a round | – | unknown | D | 0% |
| 1 Sep 2018 | $279M | $35.3M – $321M | $279M (0%) | after a round | – | unknown | D | 0% |
| 1 Oct 2018 | $279M | $33.6M – $321M | $279M (0%) | after a round | – | unknown | D | 0% |
| 4 Oct 2018 | $1.0B | $869M – $1.7B | $1.5B (+50%) | after a round | – | unknown | B | 0% |
| 1 Nov 2018 | $1.0B | $869M – $1.7B | $1.5B (+45%) | after a round | – | unknown | B | 0% |
| 1 Dec 2018 | $1.1B | $869M – $1.7B | $1.5B (+40%) | after a round | – | unknown | B | 0% |
| 1 Jan 2019 | $1.1B | $869M – $1.7B | $1.5B (+36%) | after a round | – | unknown | B | 0% |
| 1 Feb 2019 | $1.1B | $869M – $1.7B | $1.5B (+31%) | after a round | – | unknown | B | 0% |
| 1 Mar 2019 | $1.2B | $869M – $1.7B | $1.5B (+27%) | after a round | – | unknown | B | 0% |
| 1 Apr 2019 | $1.2B | $869M – $1.7B | $1.5B (+23%) | after a round | – | unknown | B | 0% |
| 1 May 2019 | $1.3B | $869M – $1.7B | $1.5B (+19%) | after a round | – | unknown | B | 0% |
| 1 Jun 2019 | $1.3B | $869M – $1.7B | $1.5B (+15%) | after a round | – | unknown | B | 0% |
| 1 Jul 2019 | $1.4B | $869M – $1.7B | $1.5B (+11%) | after a round | – | unknown | B | 0% |
| 1 Aug 2019 | $1.4B | $869M – $1.7B | $1.5B (+7%) | after a round | – | unknown | B | 0% |
| 1 Sep 2019 | $1.4B | $869M – $1.7B | $1.5B (+4%) | after a round | – | unknown | B | 0% |
| 1 Oct 2019 | $1.5B | $869M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Nov 2019 | $1.5B | $834M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Dec 2019 | $1.5B | $799M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Jan 2020 | $1.5B | $765M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Feb 2020 | $1.5B | $732M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Mar 2020 | $1.5B | $702M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Apr 2020 | $1.5B | $672M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 May 2020 | $1.5B | $644M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Jun 2020 | $1.5B | $616M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 1 Jul 2020 | $1.5B | $590M – $1.7B | $1.5B (0%) | after a round | – | unknown | B | 0% |
| 24 Jul 2020 | $3.0B | $2.6B – $4.5B | $3.9B (+30%) | after a round | – | unknown | A | 0% |
| 1 Aug 2020 | $3.0B | $2.6B – $4.5B | $3.9B (+29%) | after a round | – | unknown | A | 0% |
| 1 Sep 2020 | $3.1B | $2.6B – $4.5B | $3.9B (+26%) | after a round | – | unknown | A | 0% |
| 1 Oct 2020 | $3.2B | $2.6B – $4.5B | $3.9B (+24%) | after a round | – | unknown | A | 0% |
| 1 Nov 2020 | $3.2B | $2.6B – $4.5B | $3.9B (+21%) | after a round | – | unknown | A | 0% |
| 1 Dec 2020 | $3.3B | $2.6B – $4.5B | $3.9B (+18%) | after a round | – | unknown | A | 0% |
| 1 Jan 2021 | $3.4B | $2.6B – $4.5B | $3.9B (+16%) | after a round | 1,100 | unknown | A | 0% |
| 1 Feb 2021 | $3.4B | $2.6B – $4.5B | $3.9B (+13%) | after a round | 1,100 | unknown | A | 0% |
| 1 Mar 2021 | $3.5B | $2.6B – $4.5B | $3.9B (+11%) | after a round | 1,100 | unknown | A | 0% |
| 1 Apr 2021 | $3.6B | $2.6B – $4.5B | $3.9B (+8%) | after a round | 1,100 | flat | A | 0% |
| 1 May 2021 | $3.7B | $2.6B – $4.5B | $3.9B (+6%) | after a round | 1,100 | flat | A | 0% |
| 1 Jun 2021 | $3.8B | $2.6B – $4.5B | $3.9B (+4%) | after a round | 1,100 | flat | A | 0% |
| 1 Jul 2021 | $3.8B | $2.6B – $4.5B | $3.9B (+2%) | after a round | 1,100 | flat | A | 0% |
| 1 Aug 2021 | $3.9B | $2.6B – $4.5B | $3.9B (0%) | after a round | 1,100 | flat | A | 0% |
| 13 Aug 2021 | $10.0B | $8.7B – $15.0B | $13.0B (+30%) | after a round | 1,100 | flat | A | 0% |
| 1 Sep 2021 | $10.1B | $8.7B – $15.0B | $13.0B (+28%) | after a round | 1,100 | flat | A | 0% |
| 1 Oct 2021 | $10.4B | $8.7B – $15.0B | $13.0B (+25%) | after a round | 1,100 | flat | A | 0% |
| 1 Nov 2021 | $10.6B | $8.7B – $15.0B | $13.0B (+23%) | after a round | 1,100 | flat | A | 0% |
| 1 Dec 2021 | $10.8B | $8.7B – $15.0B | $13.0B (+20%) | after a round | 1,100 | flat | A | 0% |
| 1 Jan 2022 | $11.1B | $8.7B – $15.0B | $13.0B (+17%) | after a round | 1,100 | flat | A | 0% |
| 1 Feb 2022 | $12.1B | $8.7B – $17.2B | $15.0B (+24%) | after a round | 2,100 | growing | B | 0% |
| 1 Mar 2022 | $12.5B | $8.7B – $17.2B | $15.0B (+20%) | after a round | 2,100 | growing | B | 0% |
| 1 Apr 2022 | $12.9B | $8.7B – $17.2B | $15.0B (+16%) | after a round | 2,100 | growing | B | 0% |
| 1 May 2022 | $13.4B | $8.7B – $17.2B | $15.0B (+12%) | after a round | 2,100 | growing | B | 0% |
| 1 Jun 2022 | $13.8B | $8.7B – $17.2B | $15.0B (+8%) | after a round | 2,100 | growing | B | 0% |
| 1 Jul 2022 | $14.3B | $8.7B – $17.2B | $15.0B (+5%) | after a round | 2,100 | growing | B | 0% |
| 1 Aug 2022 | $14.8B | $8.7B – $17.2B | $15.0B (+1%) | after a round | 2,100 | growing | B | 0% |
| 1 Sep 2022 | $15.0B | $8.8B – $17.2B | $15.0B (0%) | after a round | 2,100 | growing | B | 0% |
| 1 Oct 2022 | $15.0B | $8.9B – $17.2B | $15.0B (0%) | after a round | 2,100 | growing | B | 0% |
| 1 Nov 2022 | $15.0B | $8.0B – $17.2B | $15.0B (0%) | after a round | 2,100 | unknown | B | 0% |
| 1 Dec 2022 | $15.0B | $7.7B – $17.2B | $15.0B (0%) | after a round | 2,100 | unknown | B | 0% |
| 1 Jan 2023 | $11.8B | $7.2B – $14.6B | $10.4B (-11%) | after a round | 1,900 | down | B | 50% |
| 1 Feb 2023 | $11.7B | $6.9B – $14.8B | $10.3B (-12%) | after a round | 1,900 | down | B | 50% |
| 1 Mar 2023 | $11.6B | $6.7B – $14.9B | $10.2B (-12%) | after a round | 1,900 | down | B | 50% |
| 1 Apr 2023 | $11.6B | $6.4B – $15.1B | $10.1B (-13%) | after a round | 1,900 | down | B | 50% |
| 1 May 2023 | $11.5B | $6.2B – $15.2B | $9.9B (-14%) | after a round | 1,900 | down | B | 50% |
| 1 Jun 2023 | $11.4B | $5.9B – $15.4B | $9.8B (-14%) | after a round | 1,900 | down | B | 50% |
| 1 Jul 2023 | $11.4B | $5.7B – $15.6B | $9.7B (-15%) | after a round | 1,900 | down | B | 50% |
| 1 Aug 2023 | $11.3B | $5.5B – $15.7B | $9.6B (-15%) | after a round | 1,900 | down | B | 50% |
| 1 Sep 2023 | $11.2B | $5.2B – $15.9B | $9.3B (-17%) | after a round | 1,900 | unknown | B | 46% |
| 1 Oct 2023 | $11.4B | $5.0B – $16.1B | $9.5B (-16%) | after a round | 1,900 | unknown | B | 42% |
| 1 Nov 2023 | $11.5B | $4.7B – $16.2B | $9.7B (-15%) | after a round | 1,900 | unknown | C | 39% |
| 1 Dec 2023 | $11.6B | $4.5B – $16.3B | $9.9B (-14%) | after a round | 1,900 | unknown | C | 36% |
| 1 Jan 2024 | $11.7B | $4.3B – $16.4B | $10.1B (-14%) | after a round | 1,900 | unknown | C | 33% |
| 1 Feb 2024 | $11.8B | $4.1B – $16.5B | $10.3B (-13%) | after a round | 1,900 | unknown | C | 30% |
| 1 Mar 2024 | $5.3B | $3.6B – $10.8B | $3.1B (-41%) | after a round | 1,300 | shrinking | B | 97% |
| 1 Apr 2024 | $5.1B | $3.4B – $10.7B | $3.0B (-42%) | after a round | 1,300 | shrinking | B | 97% |
| 1 May 2024 | $4.9B | $3.2B – $10.7B | $2.8B (-42%) | after a round | 1,300 | shrinking | B | 97% |
| 1 Jun 2024 | $4.7B | $3.1B – $10.6B | $2.7B (-42%) | after a round | 1,300 | shrinking | C | 97% |
| 1 Jul 2024 | $4.5B | $2.9B – $10.5B | $2.6B (-43%) | after a round | 1,300 | shrinking | C | 97% |
| 1 Aug 2024 | $6.3B | $2.8B – $15.5B | $4.0B (-37%) | after a round | 1,300 | flat | C | 89% |
| 1 Sep 2024 | $6.0B | $2.6B – $15.5B | $4.0B (-34%) | after a round | 1,300 | flat | C | 82% |
| 1 Oct 2024 | $6.2B | $2.5B – $15.5B | $4.2B (-32%) | after a round | 1,300 | flat | C | 76% |
| 1 Nov 2024 | $6.4B | $2.4B – $15.4B | $4.5B (-30%) | after a round | 1,300 | flat | C | 70% |
| 1 Dec 2024 | $6.7B | $2.3B – $15.3B | $4.7B (-29%) | after a round | 1,300 | flat | C | 64% |
| 1 Jan 2025 | $6.9B | $2.2B – $15.3B | $5.0B (-28%) | after a round | 1,300 | flat | C | 59% |
| 1 Feb 2025 | $7.1B | $2.0B – $15.2B | $5.2B (-27%) | after a round | 1,300 | flat | D | 54% |
| 1 Mar 2025 | $7.3B | $2.0B – $15.1B | $5.4B (-25%) | after a round | 1,300 | flat | D | 50% |
| 1 Apr 2025 | $7.5B | $1.9B – $15.0B | $5.6B (-24%) | after a round | 1,300 | flat | D | 46% |
| 1 May 2025 | $7.6B | $1.8B – $14.9B | $5.9B (-23%) | after a round | 1,300 | flat | D | 42% |
| 1 Jun 2025 | $7.8B | $1.7B – $14.8B | $6.1B (-22%) | after a round | 1,300 | flat | D | 39% |
| 1 Jul 2025 | $8.0B | $1.6B – $14.7B | $6.3B (-21%) | after a round | 1,300 | flat | D | 36% |
| 1 Aug 2025 | $8.1B | $1.5B – $14.6B | $6.6B (-19%) | after a round | 1,311 | flat | D | 33% |
| 1 Sep 2025 | $8.1B | $1.4B – $14.5B | $6.8B (-15%) | after a round | 1,311 | flat | D | 30% |
| 1 Oct 2025 | $8.2B | $1.4B – $14.4B | $7.1B (-14%) | after a round | 1,311 | flat | D | 28% |
| 1 Nov 2025 | $8.2B | $1.3B – $14.0B | $7.1B (-13%) | after a round | 1,221 | flat | D | 26% |
| 1 Dec 2025 | $8.3B | $1.2B – $13.8B | $7.3B (-12%) | after a round | 1,221 | flat | D | 24% |
| 1 Jan 2026 | $8.4B | $1.2B – $13.7B | $7.5B (-11%) | after a round | 1,221 | flat | D | 22% |
| 1 Feb 2026 | $8.4B | $1.1B – $13.6B | $7.5B (-11%) | after a round | 1,221 | flat | D | 21% |
| 1 Mar 2026 | $8.7B | $1.1B – $13.9B | $7.9B (-9%) | after a round | 1,366 | flat | D | 20% |
| 1 Apr 2026 | $8.8B | $1.0B – $13.8B | $8.1B (-9%) | after a round | 1,366 | flat | D | 18% |
| 1 May 2026 | $9.1B | $981M – $13.9B | $8.4B (-7%) | after a round | 1,374 | flat | D | 17% |
| 1 Jun 2026 | $9.3B | $933M – $14.0B | $8.7B (-6%) | after a round | 1,374 | flat | D | 15% |
| 1 Jul 2026 | $9.4B | $913M – $13.9B | $8.8B (-6%) | after a round | 1,374 | flat | D | 14% |
| 1 Aug 2026 | $9.5B | $913M – $13.8B | $8.9B (-6%) | after a round | 1,374 | flat | D | 13% |
| 1 Sep 2026 | $9.6B | $913M – $13.7B | $8.8B (-9%) | after a round | 1,374 | flat | D | 12% |
| 1 Oct 2026 | $9.9B | $916M – $13.9B | $9.1B (-8%) | after a round | 1,395 | flat | D | 11% |
| 24 Oct 2026 | $7.9B | $741M – $13.8B | $7.3B (-7%) | after a round | 1,395 | flat | D | 12% |
Key facts about Talkdesk
- Founded
- 2015
- Headquarters
- Covina, United States
- Employees
- about 1,400 +6% in a year
- Total raised
- $491M
- Funding rounds
- 5
- Last round
- Series D Aug 2021
Talkdesk was founded in 2015 by Cristina Fonseca and Tiago Paiva.
Talkdesk funding history
Talkdesk has 5 funding rounds on record, from Sep 2014 to Aug 2021, $491M in total. The latest disclosed valuation is $10.00B post-money (Series D, Aug 2021).
Series D 12 Aug 2021
Led by Whale Rock Capital Management, Transpose Platform, Alpha Square Group; with Amity Ventures, Franklin Templeton, Top Tier Capital Partners, Viking Global, Willoughby Capital.
Sources: talkdesk.com, techcrunch.com, investporto.pt
$230M
$10.00B post-money
Series C 23 Jul 2020
With Franklin Templeton, Willoughby Capital, Skip Capital, Lead Edge Capital, Top Tier Capital Partners, Viking Global, Threshold.
Sources: talkdesk.com, channelvisionmag.com, ansa.it and 4 more
$143M
$3.00B post-money
$100M
$1.00B post-money
Series A 9 Jun 2015
Led by dfj; with Storm Ventures.
Sources: finsmes.com, techcrunch.com, prnewswire.com and 2 more
$15M
$155M post-money
$3.1M
Talkdesk investors
13 investors have backed Talkdesk; Viking Global, dfj and Storm Ventures and 3 more led at least one round.
- Whale Rock Capital Management lead
- Franklin Templeton 2 rounds
- Top Tier Capital Partners 2 rounds
- Willoughby Capital 2 rounds
- Lead Edge Capital
What Talkdesk does
Talkdesk works in tech companies, with 14 recorded offerings and customers in financial services, healthcare, retail and government.
Talkdesk Inc. is an American technology company engaged in customer experience automation (CXA) solutions. The company provides AI-powered platforms for automating customer service, sales, and support, with a focus on scalability, flexibility, and interoperability with existing contact center environments. Talkdesk serves clients in sectors such as financial services, healthcare, retail, government, utilities, travel and hospitality, commercial and residential services, and consumer goods, and operates internationally with offices in North America, Europe, Latin America, and Asia-Pacific.
Description from Veridion's company data.
Products and services
- Customer Experience Automation Platform Development
- AI Agent Orchestration Services
- Automated Customer Service Execution
- Automated Sales Engagement Solutions
- Automated Support Process Automation
- Real-Time Data Integration Services
- Third-Party AI Model Integration
- Knowledge Resource Creation Services
- Contact Center Platform Interoperability Solutions
- Industry-Specific CXA Solutions Development
- Scalable CXA Solution Deployment
- Human-Centric CXA Solution Enhancement
- Compliance-Driven CXA Solution Development
- Custom CXA Solution Design Services
Markets
- Financial Services
- Healthcare
- Retail
- Government
- Utilities
- Travel and Hospitality
- Commercial and Residential Services
- Consumer Goods
Technology
- AI-Powered Customer Experience Automation
- Real-Time Data Integration for Customer Experience
- AI-Driven Customer Service Orchestration
- Third-Party AI Model Integration
- Data Cloud for Knowledge Resource Creation
Certifications
- GDPR compliant
- CCPA compliant
Business model
- Business-to-Business
- Software-as-a-Service
- Enterprise
Industry codes (NAICS)
- 513210 Software Publishers 100% match
Questions about Talkdesk
What is Talkdesk worth?
Valuation $7.9B (range $741M to $13.8B), as of 24 Oct 2026. The last disclosed valuation was $10.00B (Series D, Aug 2021).
Has Talkdesk raised money?
Talkdesk has 5 funding rounds on record, from Sep 2014 to Aug 2021, $491M in total. The latest disclosed valuation is $10.00B post-money (Series D, Aug 2021).
Who has invested in Talkdesk?
Viking Global, dfj, Storm Ventures, Alpha Square Group, Transpose Platform and Whale Rock Capital Management, and 7 more. Lead investors include Viking Global, dfj, Storm Ventures and Alpha Square Group.
How many people work at Talkdesk?
About 1,400, up 6% over the last year. Headcount rose from 1,100 in Jan 2021 to 2,100 in Feb 2022, then fell to 1,395 in Sep 2026.
What does Talkdesk do?
Talkdesk works in tech companies, with 14 recorded offerings and customers in financial services, healthcare, retail and government. Its main offerings are customer experience automation platform development, AI agent orchestration services and automated customer service execution.
When was Talkdesk founded, and where is it based?
Talkdesk was founded in 2015 and is based in Covina, United States. It has about 1,400 employees, up 6% over the last year.